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FAQs



BRAND

We do not test any of our formulas or ingredients on animals and we are proud to be certified to the Leaping Bunny standard.

Harvested on an organic farm in the American desert, our extra virgin Jojoba Seed Oil is considered “Golden Grade”.

We use only the first press oil and we infuse it into all of our Hydraganic products. It is richest in antioxidants and the micronutrients that are best for skin. And we don’t use any heat in the extraction process so that the vital nutrients of the Jojoba Seed are preserved, increasing the benefits when applied to skin. When studied at a molecular level, Jojoba oil was found to have the closest structure to the natural Sebum (oil) of the skin. Making it easy to absorb without clogging pores. 

Ogee means the S shape curve of the cheekbone. It represents a natural youthfulness and beauty that skin specialists and surgeons are often trying to “restore”.

Our products are a non-invasive boost to the skin that helps to preserve natural youth and beauty organically.

‘Hydragranics’ is the term we use at Ogee to describe the two most important parts of our product collection: hydrating and organic.

New research has shown that organically grown plants are the richest in antioxidants with micronutrients that are most beneficial to the skin. This makes organic ingredients the best for our bodies, as there’re no trace levels of pesticides and genetically modified organisms, and the best for our planet, as organic farming is far better for the environment.

To ensure that only the best organic ingredients have been incorporated into our skincare collection, Ogee proudly holds certification for NSF standards—an internationally recognized organic certification.

The NSF seal signifies that each product contains the highest levels of certified organic ingredients while maintaining their purity from farm to skin. The organic certifier regulates every step of the process, from the farm where our ingredients are grown to being blended and filled into each bottle.

Organic crops must be grown without the use of conventional pesticides or other synthetic chemicals, genetically modified organisms (GMOs), and a multitude of other banned

ingredients.

Importantly, when processing the ingredients, whether via the cold pressing of jojoba seeds or the extraction of stem distilled oral extracts, our organic certifier ensures that no harmful or toxic processes have been used.

We source the best ingredients from around the globe, including our hero ingredient Jojoba Oil, that is sourced from a sustainable farm right here in the USA. We are blended, filled, certified and packaged in the United States using 100% recycled paperboard. You can find us headquartered in Burlington, Vermont!

PRODUCT

The following skincare products are vegan: Gentle Glow Cleansing Cloths, Seeds of Youth Serum, Jojoba Glow Face Oil, and Liquid Gold Cleansing Oil. Our Sculpted Lip Oils and Jojoba Hydration Day Cream contain certified organic, locally sourced Beeswax, so they are not considered vegan.

Our products are manufactured in facilities that handle nuts and seeds. Some products may also contain organic nut oils.

Each and every one of our ingredients are 100% botanically-derived from a natural source, as confirmed by our organic certification.

While our line is organic and 100% natural, we always recommend consulting your physician prior to beginning a new skin care regimen.

To achieve optimal efficacy, we recommend using all of the skincare products twice daily, AM and PM. Our recommended order of application is: Gentle Glow Cleansing Cloths, Liquid Gold Cleansing Oil, Seeds of Youth Serum, Jojoba Glow Face Oil, and lastly, Jojoba Hydration Day Cream. Our Sculpted Lip Oils can be applied as often as needed.

Yes, however we want you to get the best out of your routine. Synthetic products can sensitize the skin, which may lead to adverse reactions to our natural ingredients.

Ogee products are suitable for all skin types: young, older, dry, oily or combination.

Ogee products are produced without the use of genetically modified ingredients. Our organic certification helps ensure that we adhere to this strict standard.

Ogee ingredients are derived from naturally evolved plants that have been nurtured utilizing tried and true agricultural traditions. We believe that our skin and our environment will benefit.

Our products do not contain gluten. 

Unlike traditional matte, heavy lipsticks, we’ve formulated our Sculpted Lip Oils with a blend of oils and waxes to provide a sheer, nourishing layer of color. The shades are inspired by botanicals, and enhance natural beauty. For more opaque color, simply apply a few layers of our buildable Lip Tints.

As Ogee is an all-natural and certified organic company, we do not formulate with any chemicals or dyes that would give a more conventional long-lasting lipstick product its “budge proof” or “staining” qualities. Our Tinted Sculpted Lip Oils leave long lasting hydration and nourishing benefits to the lips, and a wash of buildable color for a few hours depending on activity and application.

ORDERS

We offer free ground shipping on all U.S. orders over $50. We also offer additional express shipping services at checkout. 

We are pleased to offer international shipping through USPS International Priority to many countries as listed at checkout. Shipping rates begin at $45 and we offer free international shipping on all orders over $200 for qualifying shipping addresses. Customers will be required to pay all duties and taxes upon receipt of your order as required by your country.

Please review our Returns page for our full return policy to see if your purchase is eligible for a return. We currently accept returns for unopened & unused products in their original condition and packaging. 

Simply email support@ogee.com with a quick photo of your damaged product so we can send you some fresh goods.

Please contact support@ogee.com as soon as you notice the error. We will do our very best to make the modification, however we cannot guarantee changes can be made to orders once submitted and we are unable to cancel or modify an order once fulfilled and in transit.

OGEE REWARDS

Ogee Rewards is a free loyalty and referral program for account holders on www.ogee.com.  As a member, you can earn points each time you place an order that can be used to unlock exclusive tier perks, free products and discounts towards future purchases. If you are already an Ogee site account holder, you have been enrolled! If not, head to our Rewards page to enroll. To earn and spend your points, please ensure you are logged in when you place your www.ogee.com orders.

If you have recently placed an order as a guest with your preferred email address, head here to join the Ogee Rewards program and start unlocking special discounts, perks and gifts. 

Earn points through purchases made on www.ogee.com, by completing account set up and social actions, earn a birthday gift, and by reviewing products and referring friends. Please visit the Rewards page for specific tier perks.

Yes, points expire with 1 year of no site activity. Please contact support@ogee.com for assistance.

Rewards points can only be earned and redeemed on www.ogee.com. Retail location purchases do not apply towards earning or redeeming points, apologies.

We are not able to merge site accounts or points at this time. If you have multiple accounts on www.ogee.com, both accounts can earn and redeem points.

Log on to your account to verify your balance: https://ogee.com/pages/rewards.

When you make a return and your refund is processed, points earned for the purchase will be deducted from your account.

Referring friends to Ogee is easy! Simply log in to your Rewards account and click the link to “Start referring here” in the Refer Friends and Earn Points section of your Ogee Rewards page. Here, you can enter your friend’s email address to have your unique referral link emailed to them or click the icon to copy your unique referral link to give to your friends! Your referred friend can use this link to place an order with a $20 off code valid on all orders $50+ on www.ogee.com and when that purchase is complete, you will earn $20 (in points) to your Ogee Rewards account. Please note, referees must be new to www.ogee.com and the code will not present for previous customers.

Please allow up to 24 hours for all action-based points to be awarded to your account. Please contact support@ogee.com after that time period to further investigate. Thank you for your understanding that for points to be awarded from purchases, that you must be logged into your site account when the transaction is completed.

We do not allow promotions to be combined and either points or a discount code may be applied at checkout. 

Contact us here.