We accept returns for unused & unopened products in original condition and packaging within 30 days of purchase from ogee.com.
Gift Sets & Bundles are eligible for return only if the complete set is returned unused & unopened in original and condition and packaging.
We take great care to list our ingredients in full for each and every product on the site. If you have known allergies, or sensitivities to an ingredient, please review these lists carefully before selecting a product.
If your product meets these requirements and you would like to request a return:
OGEE Returns Department
1 Lawson Lane, Suite 130
Burlington, VT 05401
If your products are eligible for a refund, a credit will automatically be applied to your original method of payment, usually within 3-10 business days of receipt. Your refund will include the product’s paid cost and applicable taxes. We do not refund original or return shipping costs. We recommended using a return service with tracking to ensure your return reaches us. Returns that do not meet these requirements will be discarded.
Gift recipients wishing to return their products will be granted online credit and should contact firstname.lastname@example.org for assistance prior to making a return.
Orders placed during Gift with Purchase promotions with minimum purchase thresholds are not eligible for a return without the return of the corresponding Gift with Purchase product.
We do not currently accept international returns or returns for purchases made in retail locations.
We offer FREE standard ground shipping on all applicable U.S. orders over $50 and $4.99 standard ground shipping on U.S. orders under $50. Please make sure to review the information below to ensure accurate delivery of your Ogee shipment.
We cannot guarantee changes can be made to orders once submitted and we are unable to cancel or modify an order once fulfilled and in transit.
Standard Shipping (3-7 business days)
Two Day (2 business days) – your shipment will depart the same day it is placed if before 12pm EST.
Overnight (Next business day) - your shipment will depart the same day it is placed if before 12pm EST.
We are pleased to offer international shipping through DHL International to many countries as listed at checkout. Shipping rates begin at $45 and we offer free international shipping on all orders over $200 for qualifying shipping addresses. Customers will be required to pay all duties and taxes upon receipt of your order as required by your country.